To My Readers Who Own Blackberry Pearls

As I’ve mentioned before, approximately 100% of the search engine visits to my blog are from people looking for some information related to the Blackberry Pearl and how to sync it to Notes. Well, I have an update for all of you: I’ve switched. I’m now an iPhone user. It is now official: There will be NO MORE Blackberry Pearl posts here! Except for my final thoughts….

The two phones can’t really be compared to each other. The iPhone is closer to a computer, while the Pearl is good at being an email checker. I won’t bother waxing poetic about how great the iPhone is and how every application that exists on the BB has a way better equivalent on the iPhone, because I don’t want to make you jealous. :) Suffice it to say that it is awesome and I love it.

But to compare it to the Blackberry, I can give some insights. In terms of syncing with your address book and calendar, it is all pretty easy if you have joined the Mac cult and you use both a Mac and an iPhone. I don’t sync the iPhone to Lotus Notes because I got out of that habit when Notes 8.0 broke syncing to the Blackberry. I sync to the Mac’s Address Book and Google Calendar.

Here were some surprises for me:

  • There is no built-in bluetooth syncing with your Mac or over-the-air syncing with Google applications.
  • If you want to sync with Google Calendars, they may tell you at the Apple Store it isn’t possible, but it is with NuevaSync. Read this Apple Blog post to set it up.
  • The iPhone’s Contacts easily synced with the Mac’s Address Book, but it did not intelligently merge any contacts.

Things I do miss about the Pearl:

  • The instantaneous push email. I now have to actually touch the mail icon on my iPhone to find out if I got email. I miss the pulsing red light that tells me my phone needs me.
  • The battery life is better on the Pearl. I have to charge my iPhone at least every 48 hours.
  • My Pearl was comfortably dented and scratched after 2 years of wear, so I didn’t live in fear of scratching it more. I dread the day I drop my beautiful iPhone.

I would like to install Lotus Notes, Sametime, and even Connections on my iPhone, but am not sure when I’ll find the time to do it.



Genetics and the Friends You Keep

Facebook friend network
The WSJ article “Genes and the Friends you Make” reports that genetics play a factor in the structure of your social network, specifically the in-degree, transitivity, and the centrality of your network:

The scientists looked at how many students in the longitudinal study named a given student as a friend, which it termed “in-degree” affinity; how many students a given student named as friends (out-degree affinity); what the odds were of a given student’s friends knowing each other (transitivity); and how central or peripheral to a network a given student might be (centrality).

The researchers found that in-degree, transitivity and centrality are “significantly heritable.” This means that your genetic background may help determine not only how many people count you as a friend, but also how many of your friends are friends among themselves. This sheds light on the kind of social network you inhabit, and whether your presence is central to it, or not.

There are related studies that find that levels of innovation, obesity, smoking and depression can be linked to who you are friends with. If we break apart the causal link between genetics and innovation/obesity/smoking/depression research outcomes, we might find that it isn’t your genes, but rather your genetically pre-determined set of friends that are influencing the course of your life. Better break the genetic determinism by stepping up that Facebook friending!



Twitter is valued at $250 million

Glad to hear at least one company that doesn’t make money yet is able to get venture funding! Twitter, which turned down an offer from Facebook, is getting more venture funding, according to this Washington Post article. The article is little more than a rumor, but interesting. Apparently, Twitter has passed Digg in number of weekly visits.

I maintain that because Twitter’s earliest adopters were adults, not teenagers or college kids, it is in a much better position to find a profitable business model compared to other social network services. Not only are Twitter’s core users in the business of web 2.0, they are using Twitter to support their work. It is only a matter of time before Twitter figures out how to make money off of that.



Meetings Are a Matter of Precious Time

As I fill my calendar with 2009 project meetings, it is good to be reminded about good meeting practices:

  • Whoever calls a meeting should be explicit about its objectives.
  • Everyone should think carefully about the opportunity costs of a meeting. Do you really need one?
  • After productive or unproductive meetings, assign credit or blame to the person in charge.

Please, don’t just call a meeting and hope the magic happens. Take charge and take personal responsibility for meeting its objectives, whatever they are.

From NYTimes’ Preoccupations column, 1/17/09



From high school programs to research grants: keeping women in science

The NYTimes has an article today about how the Obama administration (official now!) could make careers in academic research easier for women. The main suggestion is to change the policies around allowing family leave while on research grants. In the familiar theme of Obama-will-fix-everything-wrong-in-this-world, the article is optimistic that good things are about to happen. But also, a lot has happened within our lifetime already!

In 1973, only 6 percent of the Ph.D. scientists employed full time in academia, business or elsewhere were women; by 2006 the number had risen to 27 percent. Over that same time frame, women’s share of full professorships in the sciences quadrupled, to about 20 percent.

Encouraging girls and women to pursue science and technical careers is very important to me, because I was encouraged by high school teachers and summer programs (not to mention my parents) to pursue math and science. In college, I majored in math, but not before dropping out of a physics major, where I had became discouraged and felt ignored. (Apparently physics is a real problem area for retaining women.) Math (applied math, specifically) was a good choice for me in the end and I think everything definitely worked out. But if I had not had that early encouragement in high school, I wouldn’t be working where I am now, or doing what I’m doing.

For the sake of supporting women’s choices throughout their career, let’s hope Obama makes some key changes and appointments.



HICSS’09 papers on social software or just plain interesting

This is not the most interesting blog post, but I need to make public my personal notes on what papers were interesting at HICSS. So here is the list, with my short summaries and links to the papers.

Agents of Diffusion – Insights from a Survey of Facebook Users, Rebecca Ermecke, Philip Mayrhofer, Stefan Wagner

On viral adoption on Facebook

Beyond Microblogging: Conversation and Collaboration via Twitter, Courtenay Honeycutt, Susan C. Herring

How people use the @ reply mechanism in Twitter. Did you know that 30% of messages get replies?

A Conceptual and Operational Definition of ‘Social Role’ in Online Community, Eric Gleave, Howard T. Welser, Thomas M. Lento, Marc A. Smith

A theoretical paper on determing social roles in an online community. Best paper award for the Track.

Hello Stranger! A Study of Introductory Communication Structure and Social Match Success, Daphne R. Raban, Stephen T. Ricken, Sukeshini A., Grandhi, Nathaniel Laws, and Quentin Jones

Social introductions.

Mycrocosm: Visual Microblogging, Yannick Assogba, Judith Donath

Overview of the mycrocosm service.

Cyber Migration: An Empirical Investigation on Factors that Affect Users’ Switch Intentions in Social Networking Sites, Cheng Zengyan, Yang Yinping, John Lim

What triggers migration between different social network sites?

A Life Cycle Model of Virtual Communities, Elham Mousavidin, Lakshmi Goel

The lifecycle and stages of an online community

Knowledge Workers and the Realm of Social Tagging, Ralph Boeije, Gwendolyn L. Kolfschoten, Pieter de Vries, Wim Veen

Social tagging by workers.

Groupware for Design: an Interactive System to Facilitate Creative Processes in Team Design Work, Arjun Venkataswamy, Rajinder Sodhi, Yerkin Abdildin, Brian P. Bailey

How do you design groupware that is specifically supposed to support the creative process of team design work?

Cultural Diversity, Perception of Work Atmosphere, and Task Conflict in Collaboration Technology Supported Global Virtual Teams: Findings from a Laboratory Experiment, Souren Paul, Sumati Ray

I already blogged about this one and how it is an interesting finding about conflict and cultural differences in distributed teams.

Blogs Are Echo Chambers: Blogs Are Echo Chambers, Eric Gilbert, Tony Bergstrom and Karrie Karahalios

Are bloggers talking to like-minded bloggers?

Employee Adoption of Corporate Blogs: A Quantitative Analysis, Sunil Wattal, Pradeep Racherla, Munir Mandviwalla

Model of when/why employees start blogging.

Monetizing the Internet: Surely There Must be Something other than Advertising, Eric K. Clemons

Great title and interesting discussion of some other possibilities for making money on the internet, besides through advertising.



A Beehive Hive5 on The Big Island of Hawai’i

To share an example of content on IBM’s Beehive, here is a hive five I made about Hawai’i, while there for HICSS.


5 Things to do on The Big Island of Hawai'i
When you aren’t busy at a conference, there are a few things to keep you entertained in Hawai’i. If you are looking for a tourbook, Hawaii The Big Island Revealed is fantastic!
1



See the active volcano, Kilauea! We went to the Hawai’i Volcanoes National Park and hiked Kilauea Iki, which was awesome, even in the rain. Then we took a Doors-Off Helicopter tour over the entire area — very cool!!

2



Hike down into Waipi’o Valley for amazing views and a black sand beach.

3



Sea kayaking and snorkeling day trip. We went to Kealakekua Bay and saw dozens and dozens of spinner dolphins while kayaking and then many fish while snorkeling. We rented everything from Kona Boys.

4



Tour a coffee farm and get a free caffeine buzz. We went to this coffee collective and they had a great tour: Greenwell Farms.

5



Sit in a hammock gazing at the ocean. This is the perfect thing to do at the Hilton Waikoloa Village.

hive5 details:

Hive5 shared by Joan DiMicco on January 13, 2009.



Participation, Group Decision Making, Virtual Teams

Another interesting paper at HICSS:

“Cultural Diversity, Perception of Work Atmosphere, and Task Conflict in Collaboration Technology
Supported Global Virtual Teams: Findings from a Laboratory Experiment”
by Souren Paul and Sumati Ray

The main findings:

  • perceived work atmosphere is positively related to participation in work groups
  • participation increases task conflict which is required for high quality decisions (see pre-existing literature on the value of conflict in teams!)
  • the findings highlight the importance of developing favorable perception of work atmosphere inculturally diverse virtual teams.

Conclusion: perceived work atmosphere is critical in shaping the performance of virtual teams

Here is the paper’s official abstract:

In this paper, we focus on work atmosphere and
conflict in global virtual teams and report the
findings of a laboratory experiment that involved
twenty-seven cross-cultural virtual teams. The
members of the teams used IBM’s Lotus Sametime to
work on decision-making tasks. The findings of the
study reveal that in collaboration technology
supported virtual teams, the cultural heterogeneity of
the team members influences their perceptions of the
work atmosphere, which in its turn influences
members’ participation in group work. We also find
that the number of occurrences of task conflict
related discussion among the group members is
positively related to their participation in group
work. The findings of the study are interesting and
provide motivation for future research on work
atmosphere and conflict in virtual teams.



mycrocosm: twitter + many eyes

I’m at HICSS right now and listening to Yannick Assogba present a paper “Mycrocosm: Microblogging” during the Social Spaces mini-track. Below are 2 graphs I made on the mycrocosm site, showing what time I woke up each day of the conference and what I’ve eaten in Hawaii.

Mycrocosm is a mix of many eyes light-weight visualizations and twitter light-weight sharing. It was so easy to make the graph that I’m tempted to start using this for different things. I need to start looking for personal data to collect and share. In some ways, this is similar to Slifeshare, a retired feature in Slife.



Happy Holidays from Collab-or-Ate


Signing off for the year before heading off to the warmth of California and Hawaii….

In January, I’ll be at the Social Spaces mini-track at HICSS, presenting the paper “People Sensemaking and Relationship Building on an Enterprise Social Network Site.” Hope to see you there!

Don’t forget, before the end of the year, send an email off to Future You!



Beehive hits the airwaves



Twitter = Babble 2.0

When I initially heard about Twitter, I thought it sounded crazy and way too mega-ego and, hello, why would I care that you just got a haircut? Now that I have been using it, oh, every day, for the past 6 months, I guess I have to admit that I find it is kind of useful and appealing. I finally put it together what is so appealing about it. Twitter is a persistent chat room. It is Babble!

Babble is similar to a multi-channel textual chat system except that its conversation persists over sessions, allowing both synchronous and asynchronous talk. Its aim is to support everyday, opportunistic interaction among members of a workgroup. [link]

I never used Babble (it was built in 1997 and used internally at IBM before I joined), but it is one of the projects that inspired my thesis research. Its key concept is social translucence:

Social translucence is the idea that we should make some (but not all) cues about the presence and activity of users of digital systems available to one another. [link]

Twitter fits this criteria and has a lot of the same features as Babble:

  • you can communicate either synchronously or asynchronously (txt, mobile, browser, etc… )
  • you can see who is present (Twitter’s following and followers pictures)
  • you can see who is active (Twitter’s time-sorted list of who said what)
  • you can selectively determine who sees your posts (direct messages, @ messages, broadcast)

The main differences between Twitter and Babble are:

  • Babble has a graphical visualization showing who is currently engaged in the conversation
  • Twitter’s “groups” are not bounded. Even though you and I might be following each other, my group is probably different than your group. It is possible there could be 0% overlap, but we could still communicate.
  • The cultural norms of Twitter are pretty distinctive in that people use “tweets” to give casual updates on their latest thoughts, ideas, opinions and experiences. The updates are not solely focused on workgroup interaction, like Babble was conceptualized to be for. But I see this as Twitter’s unusual strength.

It would be great if Twitter had some social visualization capability. (Maybe it does? Anyone know?) Then it really would be Babble, adapted for the flexible, ad-hoc type of collaboration and communication we do in this post-2000 world.

If you haven’t read them already, I highly recommend these papers on Babble and social translucence:

Socially Translucent Systems: Social Proxies, Persistent Conversation, and the Design of “Babble”, by Thomas Erickson, David N. Smith, Wendy A. Kellogg, Mark Laff, John T. Richards, Erin Bradner. In Human Factors in Computing Systems: The Proceedings of CHI ‘99. ACM Press, 1999.

Social Translucence: An Approach to Designing Systems that Support Social Processes by Thomas Erickson and Wendy A. Kellogg. In Transactions on Computer-Human Interaction. Vol. 7, No. 1, pp 59-83. New York: ACM Press, 2000.



Craig the Community Organizer

craigslist.orgWent to a talk today at MIT by Craig of craigslist. (As a side note, Sergey of Google was sitting a few seats away, but I was a little slow to pick up on this, despite Craig calling on him by name when he asked a question.)

I really enjoyed hearing Craig talk about his original vision for craigslist that continues to drive the site today. Some of his points:

  • He recently realized he is a community organizer. In 1994 when he started craigslist it was about connecting people, mostly nerds, together so that they could get what they needed. For a long time he was an engineer. Now his title is customer service rep.
  • The experience of exchanging goods is social — people really enjoy doing it. Like flea markets and the Roman Forum, places where people come together to buy and sell are enjoyable places to be.
  • Craigslist is fast and simple. He’s not a designer but he knows how to make things fast and simple. He thinks the front page of craigslist is too cluttered today, but it is pretty simple in terms of figuring out what to do.
  • He doesn’t care to define “web 2.0″ (yay!!) and says that craigslist is web 0.1. He wasn’t interested in talking about “what’s next” for craigslist (people were asking about video, multimedia, blah, blah), because he is more interested in doing what is best for the community.

He kept returning to the point that the no-ads and no-selling-out isn’t because he is altruistic or charitable, but rather because of his nerd ethos. He believes that everyone in the world just wants to have things simple and easy and wants to be given a break once in a while. His original decision to not have banner ads in the 1990’s was because he thought banner ads were usually lame and distracting. He always goes with his gut instinct on how best to provide a service to his users and does not think of how best to make the most money, because he’s always made plenty of money.

He still uses pine for email. How awesome is that? I miss pine!

Since I’m now a super-fan, I’ll point you towards Craig’s blog, twitter feed, and interview on the Colbert Report.



Social networking tools in today’s real world

While off in our ivory tower this week, we missed the Web 2.0 Summit in San Francisco. Some interesting stories that came out of it:



Bodybuilding & social networking

I’m listening to this CSCW paper being presented:

Being Online, Living Offline: The Influence of Social Ties Over the Appropriation of Social Network Sites
by Bernd Ploderer, Steve Howard and Peter Thomas from The University of Melbourne

The authors are saying that bodybuilders use social networking for self-promotion. Bodybuilding competitions are very competitive and not very supportive, so SNSs offer a way to gain praise, acknowledgment, and encouragement for your bodybuilding. This seem so explicit when described from an outsider, ethnography perspective, but I think these are the exact factors going on with all social network site use.